Find the source of problems whose origins are hard to pinpoint and lead to endless discussion Source: Henrik Kniberg
Write the problem you want to explore on a sticky note and put it in the middle of a whiteboard. Find out why that is a problem by repeatedly asking 'So what?'. Find out the root causes by repeatedly asking 'Why (does this happen)?' Document your findings by writing more stickies and showing causal relations with arrows. Each sticky can have more than one reason and more than one consequence Vicious circles are usually good starting points for actions. If you can break their bad influence, you can gain a lot.
As developer, product owner, scrum master and agile coach, Timon has been a Retromat user and fan for more than three years. He had quite a few feature ideas. In 2016 he started to build some of those features himself. You can email him or
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